An Important Message to All of our Stakeholders

Delta Dental of Colorado COVID Relief Response

Delta Dental of Colorado and Delta Dental of Colorado Foundation, have collectively committed $30 million in the form of billing and premium credits, loans, relief funds, and grants to customers, oral health care providers, and local community organizations. Read the full press release here.

Delta Dental of Colorado Foundation and Colorado Enterprise Fund (CEF) have partnered to offer $7.5M of COVID relief loans to Colorado oral health providers. Read more for application details.

The 2020 Responsive Community Relief Funding opportunity is open to Colorado nonprofits that facilitate support services connecting people most significantly stressed by the effects of COVID-19. Read more for application details.

View the links below for additional communications regarding our specific stakeholder COVID-19 relief response.


Delta Dental of Colorado Operations During the Coronavirus

As an organization focused on oral and overall health in Colorado, Delta Dental of Colorado is committed to taking reasonable steps to keep our communities as healthy as possible. To that end, we are following the advice of public health officials to slow the spread of COVID-19 and reduce the load on overburdened health systems by restricting travel and asking team members to work from home when possible. We are keeping our office open for team members whose roles require them to physically be in the office. Whether working from home or in the office, our workforce will continue to maintain operations and service the needs of employer groups, members, providers, and brokers. Read more.


Donating to the Colorado COVID Relief Fund

Delta Dental of Colorado is proud to be a Colorado company, and we stand with the people of this great state. To help with providing aid to support Colorado communities and organizations affected by the recent outbreak of COVID-19, Delta Dental of Colorado Foundation is a supporter of the Colorado COVID Relief Fund. Funds will provide flexible resources to organizations in our state working with communities who are disproportionately impacted by the outbreak. To make a donation, go to https://secure.donationpay.org/milehighunitedway/colorado-covid-relief-fund.php.


For our Members

Delta Dental of Colorado is committed to keeping our members informed on updates regarding their dental benefits during COVID-19. We will update these FAQs consistently and encourage you to check back often.

As communities continue to navigate the COVID-19 pandemic, Delta Dental is here to help Americans maintain good oral health at home. Check out our recommendations for at-home oral care.

Concerned about what to do if you have a dental emergency during the COVID-19 pandemic? Delta Dental has created a guide to help you determine if you are experiencing a dental emergency and how to seek care.

For our Employer Groups

All eligible fully insured customers will receive two 50% premium credits, based on the total amounts invoiced for March and April, applied to the July and August invoices. The July invoice issued on June 9, 2020, reflects your first credit. See additional details here. Self-insured customers will see the credits reflected on billing statements they will receive at the end of the month.

Employer Group COVID Relief

Delta Dental of Colorado understands the difficulties many individuals and businesses are experiencing and want to be sensitive to this unique situation and provide as much assistance as possible. If you have concerns about your ability to continue paying your dental insurance premiums, we are offering extended payment terms to allow you to get through these difficult times. If you have any questions or concerns, please reach out to your broker or account manager. Read the full message from our CEO here.

For our Brokers

Broker COVID Relief

Delta Dental of Colorado understands the difficulties many individuals and businesses are experiencing and want to be sensitive to this unique situation and provide as much assistance as possible. If any of your clients have concerns about their ability to continue paying their dental insurance premiums, we are offering extended payment terms to allow them to get through these difficult times. If you have any questions or concerns, please reach out to your account manager. Read the full message from our CEO here.

For our Providers

Provider COVID Relief

A Message to Delta Dental of Colorado Providers from President & CEO, Helen Drexler

Delta Dental of Colorado understands the difficulties many individuals and businesses are experiencing, and we want to help. Our team is currently looking at ways in which we can support our provider community, as you are a critical partner in improving the oral health of the communities we serve. We are evaluating a number of different plans to help our dental providers as we all navigate these uncharted waters. As we work on this evaluation, we need to consider all stakeholders in this process: employees, employers, members, brokers, individual consumers, and providers, in addition to our partners serving communities in need.

  • In the interim, to help our network dentists better manage their patient populations during this time, effective Monday, March 30, in addition to paying D0140 (limited oral evaluation, problem focused) for patients seen in person, DDCO will also be paying D0140 for teledentistry visits. While dentists may choose to also submit a teledentistry code (D9995, 9996) for patients being treated remotely, unless already covered by the member's group or individual existing contract, this will be considered to be integral to the examination. Read the full message from our CEO here.
  • Governor Jared Polis issued Executive Order D 2020 009 instituting a temporary cessation of all elective and non-essential surgeries and procedures. The measure is aimed at preserving personal protective equipment (PPE) and ventilators in Colorado to combat the ongoing spread of COVID-19 and prioritize essential health care services while Colorado is in a state of emergency. The order affects medical, dental, and veterinary licensees. DDCO urges all dental providers and practitioners to continue to follow guidance from the State of Colorado to cease all elective or non-emergency procedures until at least April 30, 2020.

Public Health Order 20-29 Limited Recommencement of Voluntary or Elective Surgeries and Procedures in Colorado

Watch Here for Appropriate Removal of Protective Personal Equipment During COVID-19

For our Connect for Health Colorado Subscribers

Delta Dental of Colorado understands the difficulties many individuals are experiencing because of COVID-19, and we are extending payment terms for individual customers, and will not automatically suspend or terminate customers because of late payments at this time. Keep in mind that changes to your coverage, including terminating your plan, need to begin with Connect for Health Colorado. We appreciate you choosing Delta Dental of Colorado for your dental insurance needs and are here to support you during these difficult times. If you think you will have difficulties paying your monthly premium, please reach out to us directly at 303-741-9300, extension 3910 or email individual@ddpco.com, and we will work with you to find the best way to maintain your dental insurance coverage in a manner that works for you.

For our Foundation Grantees

Read here to stay current on all Delta Dental of Colorado foundation business operation updates and resources.