Delta Dental of Colorado | 2021 Annual Report
DELTA DENTAL OF COLORADO 2021 ANNUAL REPORT

The Numbers Tell The Story

Delta Dental of Colorado 2021 Annual Report

Helen Drexler Delta Dental of Colorado is a nonprofit dental benefits company with the mission of improving the oral health of the communities we serve. We take that mission very seriously, and through the collaboration of the company and our foundation, we continually strive to get access to quality oral health services for as many people as possible. Mile High Smile Power™ is the basis for everything we do. We know the power of a smile and the power of a healthy mouth. It’s something we want to make sure all Coloradans can achieve. This year, we wanted to let the data around our work—from the number of lives we cover across the state and how often they are receiving important preventive care to how active our team members are in the community and the funding assistance we are providing to community health organizations to provide dental services—tell the story of our impact.


Helen Drexler
President and CEO

1,450,050
TOTAL MEMBERS
+8.0% SINCE 2019
780,825 AVERAGE NUMBER OF
EMPLOYEES ENROLLED
+11.8% SINCE 2019
415,447 MEMBERS HAD 2+
CLEANINGS
+1.19% SINCE 2019
843,396 MEMBERS HAD A CLAIM
FOR ANY PROCEDURE
+1.05% SINCE 2019
2,320,862
TOTAL CLAIMS
+9.0% SINCE 2019
3.0 AVERAGE CLAIM COUNT
PER EMPLOYEE
$167.74 AVERAGE AMOUNT PAID
IN PPO CLAIMS
$179.66 AVERAGE AMOUNT PAID
IN PREMIER CLAIMS

EMPLOYEE INCENTIVES


  • 16 PAID HOURS TO VOLUNTEER
  • $1,000 MATCHING GIFT (84 PARTICIPANTS)
  • $100 DONATION FOR EVERY 10 HOURS SERVED ON TEAM MEMBER TIME
  • $100 DONATION FOR EVERY CHARITY WALK/BIKE/RUN
  • DDCO COMMUNITY DRIVES MATCHED DOLLAR-FOR-DOLLAR
$900,026
IN CHARITABLE CONTRIBUTION SPONSORSHIPS
52 ORGANIZATIONS SERVED
1,238 EMPLOYEE VOLUNTEER
HOURS AT 34
ORGANIZATIONS
129 TEAM MEMBERS
(> 50%)
178,461 ORAL HEALTH PRODUCTS
DONATED VALUED AT
$53,538
$455,956 IN TOTAL DONATIONS ON
COLORADO GIVES DAY
$130,985 FROM INDIVIDUAL
TEAM MEMBERS

FOR EVERY DOLLAR EARNED FROM OPERATIONS IN 2021, DELTA DENTAL SPENT:

86.0¢on DENTAL CLAIMS
PAYMENTS

11.6¢on ADMINISTRATIVE COSTS,
including BROKER COMMISSIONS

1.6¢on COMMUNITY ENGAGEMENT
and GRANTS

Balance Sheet

Years Ended December 31 (in thousands)

Assets 2021 2020
Cash and investments $109,381 $66,892
Accounts receivable, net 28,619 26,956
Property and equipment, net and other assets 5,334 14,676
Total Assets $143,334 $108,524
Liabilities
Unpaid claim reserves 20,478 20,780
Accounts payable and accrued liabilities 17,915 26,059
Total Liabilities $38,393 $49,839
Reserves
Company reserves, unrestricted 104,941 61,685
Total Liabilities & Reserves $143,334 $108,524

Statement of Operations & Changes in Reserves

Total revenue from operations $465,023 $430,900
COVID-19 premium credits (16,349)
Net investment income 11,020 2,868
Total Revenue $476,043 $417,419
Benefits for services to members and operating expenses 456,183 409,020
COVID-19 relief efforts 7,255
Grants and community engagement expenditures 7,045 6,400
Dividend to ensemble innovation ventures 38,000
Net Change in Reserves 12,815 (43,256)