Delta Dental of Colorado | 2014 Annual Report

Champion of
Colorado Smiles

Dental Dental of Colorado
2014 Annual Report

Letter from the Chairman and CEO

Champion of Your Smile

Delta Dental of Colorado is the state’s leading dental benefits company and the only one based in Colorado. Unlike most carriers, we focus on just one thing — dental insurance. We provide our more than one million members with the convenience of local customer service backed by a national network of dental providers. In addition, we are a nonprofit company with a mission to improve oral health in Colorado. We are proud to be the champion of your smile!


What does it mean to be a champion?

At Delta Dental of Colorado, our mission is to improve the oral health of the communities we serve, so we work to create and protect healthy smiles for all of our members. We like to think of it as being the champion of your smile.


Expert on Dental Benefits

We commissioned a survey of Colorado small businesses to learn how the Affordable Care Act is impacting employee benefit strategies.


Leader in Expanding Access to Dental Care

Promoter of the Connection
Between Oral and Overall Health


Advocate for Children's Oral Health
in Underserved Communities


Delta Dental of Colorado Board of Trustees
As of December 31, 2014

Jonathon Anderson, DDS
General Dentist
Douglas B. Berkey, DMD, MPH, MS
Chairman, Delta Dental of Colorado Board of Trustees
Kelly J. Brough
President/CEO, Denver Metro Chamber of Commerce
John P. Hopkins
Retired Chief Executive Officer, Rocky Mountain Health Plans
Denise Kassebaum, DDS, MS
Dean, University of Colorado School of Dental Medicine
Victor Lazzaro Jr.
Managing Partner, Volante Capital Advisors, LLC
Mary Noonan
Retired Insurance Industry Executive
Kathryn A. Paul
President and CEO, Delta Dental of Colorado
Donald Safer, DDS, MS
Retired Endodontist
Hassan Salem, President, U.S. Bank – Colorado, and Regional President, U.S. Commercial Banking – CO, NV, UT, AZ
Gail Schoettler, PhD
Former U.S. Ambassador, Colorado Lieutenant Governor, and State Treasurer
Thomas Swain, DDS
General Dentist
Marilyn Taylor
Retired Vice President for Human Resources, Xcel Energy
Walt Vogl, DDS
General Dentist
Mark Wehrle, CPA (Retired)
Retired Partner, Deloitte & Touche

Delta Dental of Colorado Senior Leadership Team
As of December 31, 2014

Linda Arneson
Vice President and Chief Operating Officer

Kathryn A. Paul
President and Chief Executive Officer

Jean Lawhead
Vice President, Sales & Marketing

Greg Vochis

Barbara Springer
General Counsel/Vice President/Foundation Executive Director

David Beal
Vice President and Chief Financial Officer

2014 By The Numbers

$332,727,000 in Total Revenue
2,100,000 Claims Serviced

For Every Dollar We Earned in Premiums:

  • 87¢
  • 11¢
12,278 Coloradans Reached via Social Media
1,957 Messages Disseminated Through Social Media
621,516 Subscribers
1,160,872 Members/Enrollees
35 Community Benefit Events
124,777 Toothbrushes Distributed
98.66% Retention Rate
95% Satisfaction Rate
3,171 Premier Network Providers
2,082 PPO Network Providers (+4.33%)
72,579 Mobile App Downloads
98,217 Total Logins
32,370 Android (44.5%)
40,209 Apple (55.5%)
160 Attendees at Free Provider Office Trainings
294 Attendees at Free CPR Trainings
88% of Employers Chose
Dental Dental PPOSM Plans
66% of Members Chose a
Delta Dental PPO Provider