Delta Dental of Colorado

Find Out About Delta Dental of Colorado

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Friday, September 10, 2010

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Delta Dental of Colorado
Phone 303-741-9300 Toll Free 1-800-233-0860	4582 S. Ulster Street, Suite 800 Denver, CO 80237 www.deltadentalco.com

Customer Relations

Customer Relations for Members
Phone 303-741-9305
Toll Free 1-800-610-0201
Fax 303-741-2116
Customer_service@ddpco.com

Primary Responsibilities
• Explanation of benefits
• Member eligibility inquiries
• Claim inquiries
• HIPAA Release of Information forms

Membership Accounting

Customer Relations for Benefit Administrators
Phone 303-741-9300 ext. 3200
Toll Free 1-800-233-0860 ext. 3200
Fax 303-773-3880
membershipacctg@ddpco.com

Primary Responsibilities
• Questions or issues regarding premium bills
• Account balance reconciliation
• Issues regarding group eligibility

Electronic Eligibility file submission

Phone 303-741-9300 ext. 3700
Toll Free 1-800-233-0860 ext. 3700
eligibility@ddpco.com

Primary Responsibilities
• Issues regarding electronic file format layout or submission to Delta Dental

Sales & Marketing

Phone 303-741-9300 ext. 3300
Toll Free 1-800-233-0860 ext. 3300
Fax 303-741-4233
marketing@ddpco.com

Primary Responsibilities
• Request for proposals, renewals & contract issues
• Enrollment materials
• Benefit Booklets and ID cards

Professional Services

Provider Relations for Dentists
Phone 303-889-8677
Toll Free 1-800-610-0201 ext. 677
Fax 303-741-2230
Profservices@ddpco.com

Primary Responsibilities
• Participation Status
• Delta Dental Policies & Procedures

Corporate Headquarters

4582 S. Ulster Street, Suite 800
Denver, CO 80237

Correspondence

P.O. Box 5468
Denver, CO 80217-5468

Claims

P.O. Box 173803
Denver, CO 80217-3803

Member Appeals and Provider Disputes

P.O. Box 172528
Denver, CO 80217-2528